1. Introduction
This Privacy Policy explains how EuroSupply OÜ ("Euro Supply", "we", "us", "our"), a company registered in Estonia under company number 17536294, processes personal data collected through our website at https://euro-supply.eu (the "Website"). We are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and applicable national data protection laws.
Please read this Privacy Policy carefully. By using the Website or submitting a contact or inquiry form, you acknowledge that you have read and understood this Policy.
2. Data Controller
| Company name | EuroSupply OÜ |
|---|---|
| Registered address | Turu tn 4, Kesklinna district, 10145 Tallinn, Estonia |
| Company registration number | 17536294 |
| hello@euro-supply.eu |
3. What Data We Collect
We collect personal data only when you voluntarily provide it to us through the contact and inquiry forms on the Website. The categories of data we may collect include:
- Full name
- Email address
- Phone number
- Country of residence or project location
- Product interest (selected from a dropdown)
- Estimated project budget (selected range)
- Message content — any information you choose to include in your inquiry
We do not collect sensitive personal data (special category data) as defined under Article 9 GDPR. We do not collect payment information. We do not create customer accounts.
4. How We Use Your Data
| Purpose | Legal basis | Details |
|---|---|---|
| Responding to your inquiry | Legitimate interest (Art. 6(1)(f) GDPR) | We process your contact details to respond to consultation requests and quotation inquiries. |
| Providing product recommendations | Legitimate interest (Art. 6(1)(f) GDPR) | We use your stated product interest and budget to identify and propose suitable solutions. |
| Record-keeping and lead management | Legitimate interest (Art. 6(1)(f) GDPR) | We maintain records of inquiries to manage our business operations effectively. |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) | Where required by applicable law, including tax and accounting obligations. |
We do not use your personal data for automated decision-making or profiling. We do not sell your personal data to third parties.
5. Data Sharing
We do not sell, rent or trade your personal data. We may share your data in the following limited circumstances:
- Email service providers — to deliver your inquiry notification to our team inbox
- IT and hosting service providers — who process data on our behalf under Data Processing Agreements
- Legal and regulatory authorities — where we are required to do so by applicable law or court order
All third-party processors are contractually obligated to process personal data only on our instructions and in compliance with GDPR.
6. International Transfers
We aim to keep your personal data within the European Economic Area (EEA). Where any transfer outside the EEA is necessary, we will ensure appropriate safeguards are in place in accordance with Chapter V GDPR, including Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain personal data submitted via inquiry forms for a period of 24 months from the date of submission, unless a longer retention period is required by law or the data is necessary for an ongoing business relationship. After the retention period, personal data is securely deleted or anonymised. You may request earlier deletion — see Section 9 for your rights.
8. Cookies
The Website uses cookies and similar tracking technologies. For full details of the cookies we use, their purpose and how to manage your preferences, please see our Cookie Policy.
9. Your Rights
Under GDPR, you have the following rights in relation to your personal data:
- Right of access — to request a copy of the personal data we hold about you (Art. 15 GDPR)
- Right to rectification — to request correction of inaccurate or incomplete data (Art. 16 GDPR)
- Right to erasure — to request deletion of your personal data in certain circumstances (Art. 17 GDPR)
- Right to restriction — to request that we limit how we use your data (Art. 18 GDPR)
- Right to data portability — to receive your data in a structured, machine-readable format (Art. 20 GDPR)
- Right to object — to object to processing based on legitimate interest (Art. 21 GDPR)
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at hello@euro-supply.eu. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website uses HTTPS encryption for all data transmission.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at euro-supply.eu/privacy-policy. The date at the top of this document indicates when it was last updated. We encourage you to review this Policy periodically.
12. Contact
For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at hello@euro-supply.eu.